Application Consultant SAP PP-PI & QM
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Bookmark 23.11.2021
General Information
Your Task
- Manage vendor service performance against below processes
- Establish the required improvements plan as per identified gaps and/or defined requirements
- Secure timely issuance of periodic performance report and annual service reviews
- Lead the resolution of critical or complex incidents including related crisis management when appropriate
- Coordinate communication and coordination with the relevant stakeholders (Infrastructure, GIAM team, business key users, etc)
- Lead master plan and priorities toward ticket elimination and automation
- Proactively suggest possible solutions and propose an action plan for improvement to management
- Establish documentation of current and target application architecture (incl. CMDB)
- Establish and implement the Life Cycle Mgmt plan for applications in scope
- Secure Change Management processes in line with relevant SOPs
- Ensure complete and accurate handover documents created prior to production release
- Manage the application portfolio at the most appropriate level of release
- Lead technical design of applications/solutions in portfolio
- Provide technical services and functional advice on the implementation of business applications
- Provide functional/technical support to project teams
- Provide the technical input for defining and maintaining the development standard and guidelines
Qualifications
Customer
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